Address: | Nagpur, Maharashtra |
I am not able to connect to internet since last three days.
I have called you guys, 4 times, and every time I get an answer, that it would be fixed in 8 working hours.
And, last time when I called, you guys put me on hold, and then never replied back.
What kind of service are you guys providing, if you cannot fix an issue in 3 days time even after calling so many times.
Your customer care officials doesn't know how to talk as well.
I have raised a complaint, and they closed that complaint even without asking if the issue is resolved or not. What the hell is this?
Also, you say that to get quick help dial on a chargeable number, and even that number doesn't work many times.
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Greetings from Tikona.
Please be assured that your concern listed Aug 17, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care