[Resolved] Tikona — Threats against bill payment for my a/c no. [protected]

ankitbkjain

from Chennai, Tamil Nadu

Address:	600001
Website:	www.tikona.in

I was been given treats messages regarding non- bill payment for the month 15/OCT/14 - 15/JAN/15 for which the service provider have taken their "access point" from my building terrace in the month of November/2014, now they want full payment for the above period for which they have detected money from my security deposit, and remaining balance of Rs.2105 if not paid with in 2days, then the company files legal processing against you with in 2 days,
according to costumer care the company want payment for 14gb used by me till the month AP was removed, indeed of cheating people and want full payment, i request you kindly take a further step to help consumer like us

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Jan 20, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Kapoorchand,

Greeting from Tikona,

We have checked and found your account has been terminated as per your request.

We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly.

Regards,
Tikona Care

Verified Support

Dec 07, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Kapoorchand,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs.2, 105.24/- at the earliest.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Jan 30, 2017

Updated by ankitbkjain since i have not received the bill copy, kindly send me fresh bill copy to my email address, with details of my usage till the end of billing and usage charges

regards
bhawarlal