Tikona — Very bad customer care service

Address:Surat, Gujarat, 395006
Website:tikona.in

I applied for shifting of my account to new address, they checked and replied they can't serve to new address. They terminated the account on 11th april 2016 (I paid for service till 7th may)

On 29th april 2016, they called me that they are sending email regarding that but they had wrong email address. On calling [protected], got reply to send an sms as "rstemail 11134****1jigneshman******@y****.In" so i sent an sms to 5676708 for email change. They replied " you can't change it as your account is closed"

Again i called [protected], got reply "you can't change details in closed account".

What level of service is it?
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAP2963 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Subscriber,

This is a gentle reminder to follow-up on your concern listed on Apr 29, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAP2963 in the subject line.

Regards,
Tikona Care
http://www.indiatvnews.com/cms/contact-us
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kindly contact these people they will help
Forward this to as many as consumers as possible

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    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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