[Resolved] Tikona — Very bad service, very unprofessional company | |||
Thane and Palghar should have strong ISP to throw Tikona out from here. I took tikona 4 months back and paid for 3 months at once. Initial 2 days were fine but after that it I have been complaining everyday. I am paying 700 a month and getting speed of 40-90kbps. I have attached the screen shot of it. Nobody is there to look after and find solutions, they only contact me when the payment is due. Only problem for me is that there are no good alternatives I am forced to keep this connection. Tikona User ID : [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 10 Comments | |||
Comments
Dear Rajeev,
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKFB0756 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKFB0756 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care
Tikona user id is already mentioned above, yet here it is : User ID : [protected]. See the speed by youself, it is attached. During day, speed goes up a bit up but at night it comes down to 16kpbs or even less. I have been calling to your support desk but most of the time I am asked to wait for 10-15 minutes or they disconnect my call. Do you think that I should pay you????
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Hi,
Today tikona is even worst, there is no Internet for the whole day. I spoke to many of your cce's but all useless. They just ask me to either switch off the modem and switch it on or connect the wire directly to the laptop instead o[censored]sing modem. What is the use of it when Internet is not there?
Do I expect that tikona will improve?????
Today tikona is even worst, there is no Internet for the whole day. I spoke to many of your cce's but all useless. They just ask me to either switch off the modem and switch it on or connect the wire directly to the laptop instead o[censored]sing modem. What is the use of it when Internet is not there?
Do I expect that tikona will improve?????
Hello,
Sunday (15-Feb) was fine when someobody from tikona called up to ask either internet was working fine or not...however, it is same again. Attached is the image for your info...Now, I am not going to call your call center and complain. I will write here until the next bill and you can disconnect it permanently.
![]()
Sunday (15-Feb) was fine when someobody from tikona called up to ask either internet was working fine or not...however, it is same again. Attached is the image for your info...Now, I am not going to call your call center and complain. I will write here until the next bill and you can disconnect it permanently.
Dear Mr. Sharma,
Greetings from Tikona.
We have noted your feedback and will share the same with our respective team.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
We have noted your feedback and will share the same with our respective team.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
What is the use if I have to pay you every month a fix amount for not having Internet most of the time?