[Resolved]  Tikona — Very -very cheater and bad service provider.

Address:Thane, Maharashtra, 401203

Dear sir,
my name arvind shukla my user id-[protected], I am start using tikona net service from 08.05.2016 to 03.07.2016 in this period tikona service stop in 10-12 days, I am paid 2100/00 rupee foe three months services, this money paid to 08.05.2016 to 07.08.2016, but they have not ptovrd the proper service.
I am complain to service provider any times but, they are not solve the service problems, I am email 3-4 times to tikona services customer care but not responding to my email.
I am con not able to talk my resisted mobile no always say this customer care no are wrong, not existing and all call to chargeable I have paid approx. 500/00 to customer care calling.

so, we wants to refund my balance money, they have wants money from me. I am also send the email to customer care to cloes my accout but, the all every day for money.
this services provider is very -very cheater and bad service provider.


regards,

arvind shukla

user id-[protected]
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Oct 2, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Shukla,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request
Post devices recovered from your premises, full and final settlement amount will be concluded.

Regards,
Tikona Care
Verified Support
Oct 14, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Shukla,

Greetings from Tikona.

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
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