Tikona — Waiver request not given till date

Nitz Singh

from Delhi, Delhi

Address:

New Delhi, Delhi

I am not getting speed snce[protected] and have been complaining from the same day but dy are not listning, saying today tommorow 24 hours 8 hour time and all fake promises.please help me out. i am having a 4Mbps plan and getting 0.17, 0.40Mbps speed. I am seeking a waiver request till date i have paid the bill. Hope my problem will be understood and action will be taken a soon as possible within 7 days, otherwise i have to knock the door of consumer court.

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Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU4405 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Subscriber,

This is a gentle reminder to follow-up on your concern listed on Aug 28, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU4405 in the subject line.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Subscriber,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care