Comments
User Id is : [protected]
Dear Mr. Kumawat,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated and currently we have arranged an engineer visit at your premises for device recovery.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated and currently we have arranged an engineer visit at your premises for device recovery.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
I had applied for termination 29th-Dec.
My billing cycle is 26th-Dec.
So per your policy i need to pay for 26th, 27th, 28th and 29th-Dec.
I had 4 days of waive-off from my previous cycle.
So the Final Settlement Amount should be Rs.0 as i needed to pay for 4 days and i had waive-off for 4 days.
So there should not be any amount payable by me but you are sending email stating my Final Settlement Amount is Rs.110.13/-
I have already raised complaint regarding this. Compliant No is # 1-[protected]
Please provide for what are you now asking Rs110. Is this your disconnection charge also ?
I have already returned your device and cables.
My billing cycle is 26th-Dec.
So per your policy i need to pay for 26th, 27th, 28th and 29th-Dec.
I had 4 days of waive-off from my previous cycle.
So the Final Settlement Amount should be Rs.0 as i needed to pay for 4 days and i had waive-off for 4 days.
So there should not be any amount payable by me but you are sending email stating my Final Settlement Amount is Rs.110.13/-
I have already raised complaint regarding this. Compliant No is # 1-[protected]
Please provide for what are you now asking Rs110. Is this your disconnection charge also ?
I have already returned your device and cables.
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJA1214 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care