[Resolved]  Tikona Wibro Service — Unfair services and charges

Address:

Vadodara, Gujarat

My name is Rajan Gohel User id: [protected] Past the last 3 months I've been having a very bad connection, haven't been able to use the broadband properly, paid everything in time. In the end they tell me that they terminated my account because I couldn't pay my bills. When I called and asked about the issue they said that they could no longer provide service to me because they had an issue with network. Though I haven't been able to use the internet properly they still ask me for payment. And even after termination and payment of bill they send me another bill showing my bill is outstanding. The bill number is B[protected]. It's very disappointing to see such poor service My account was terminated on the 14th of october, and they send me a bill of 15th October which shows usage till 25th october. While I stopped using the connection. Please do take some serious action on this. I'm fed up of calling the customer care and listening to the same answers over and over again. I hope you could help me out on this issue.