Tikona — Worst ever internet service providers

Address:Mumbai City, Maharashtra, 400069
Website:www.tikona.in

This is with reference to -

I. D - [protected]
Registered name - kalash jain

Your sales person in gundavali, andheri east comes and lies with you about the service. We have paid for advance 3 months for opting 30 gb plan 750/- per month & attached below mentioned is the confirmation invoice.

And the reality is something really different. Speed sucks.. I have not been able to get the requisite quality services from 1 may 2016 (You can check the log session) & calling daily for the resolution but till date the issue is not at all resolved. Engineer never had visited the place since installation & declared my area as non fesible.

Yesterday i have filled for closure of services and requested to refund my amount for the period i havent received services but they are not returning it, what a tragedy??

I am planning to go for legal action against my unsolved grievences. Kindly look into the matter on priority basis & revert me asap.

Regards
Kalash jain
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Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Kalash,

Greetings from Tikona.

Please be assured that your concern listed May 24, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Bakliwal,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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