Address: | Mumbai City, Maharashtra, 400069 | Website: | www.tikona.in |
This is with reference to -
I. D - [protected]
Registered name - kalash jain
Your sales person in gundavali, andheri east comes and lies with you about the service. We have paid for advance 3 months for opting 30 gb plan 750/- per month & attached below mentioned is the confirmation invoice.
And the reality is something really different. Speed sucks.. I have not been able to get the requisite quality services from 1 may 2016 (You can check the log session) & calling daily for the resolution but till date the issue is not at all resolved. Engineer never had visited the place since installation & declared my area as non fesible.
Yesterday i have filled for closure of services and requested to refund my amount for the period i havent received services but they are not returning it, what a tragedy??
I am planning to go for legal action against my unsolved grievences. Kindly look into the matter on priority basis & revert me asap.
Regards
Kalash jain Was this information helpful? |
Greetings from Tikona.
Please be assured that your concern listed May 24, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care