[Resolved]  Tikona — Worst experience & behavior

Address:Bangalore, Karnataka

Hi

Customer id-[protected]

I have taken tikona connection 1yr back, i am requesting for a wifi connection on 5th nov 2013.when i called to the cutomer care they telling me that its taking 72 hours, and in the second day evening also they telling that it will take 72 hours .I have raised a complaints 1-[protected], 1-[protected], 1-[protected], 1-[protected] on 7th and 8th november and till now it is not resolved. last time contacted customer care and they it will take 24 hours. and they telling that they cant give any confirmation.i never face such worst experience with any customer care people, the lady name Ayeesha she simple cut my call by telling that she cant do anything.and put my number in blocking list, this is how tikona people serving the customers.and till now i didnt get any call and any confirmation i put whole money 1680rs to get this wifi connection.
Like this how many days i have to wait?
if you are unable to provide proper service then terminate my connection and i'll go for another ISP.
Antony James
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Antony,

Greetings from Tikona.

Please be assured that your concern listed Nov 8, 2013 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Jemes,

Greetings from Tikona.

We have noted your concern and confirm that your Wi-Fi installation has been successfully configured and you are able to use your Tikona service account.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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