[Resolved]  Tikona — Worst network and customer service agents / supervisory / service centre

Address:

Pune, Maharashtra, 410014

Am having probelm with tikona broadband connection since last 1 1/2 half month and i have beeing infromed to tikona customer care through call centre, email.

Few of the complaint numbers
1-[protected]
1-[protected]
1-[protected]

Whenever i try calling your customer care number it’s just ends calling saying already service agent is been assigned and call gets disconnected and provide the number of the person.

But when i call the service person he says he not been assigned with and will get with other person details. Post which he is not answering to my calls at all.

This is getting every alternative dates and and am not getting resolution.

I have also infromed that since am not able to continuesly use internet i have asked for waiver as well. To which they have promised and infromed that they will be provided with in next one week. But in recent bill also i didnt see any will waiver for the same.

Request you to take necessary actions.

Regards,
Jose
+91 [protected]