Tikona — Worst network and gives mental torcher always | |||
I'm facing the problem for every 20 days in a month. When I give them complaint, no action is taken on that. If I ask customer care person to connect to a senior, they are saying that even seniors will say the same so wait for 24 hours. I have chosen 4mbps plan and I have not even seen a speed near to that till now. My speed is .08 Mbps. If I ask the customer care people to send a mail, they don't have any rights for that. There are no proper point of contact. Only their billing section will work effectively always by remainding the bill. Cleverly that too will get in computer voice so that we can just hear cant explain our problems. When I launch a complaint that is closed without consulting me. Then for what they are registering the complaint. I have raised for disconnection. But none of the useless persons are doing that also. Fed up because of the network. No proper store or person to talk with them in real time. Don't know who is giving permission for such useless networks. Please take care of this and relieve us from Tikona. Some of my complaint id's till now are: 1-[protected] 1-[protected] 1-[protected] Was this information helpful? | |||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Subscriber,
This is a gentle reminder to follow-up on your concern listed on Aug 07, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU1692 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Aug 07, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU1692 in the subject line.
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU1692 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care