[Resolved]  Tikona — Worst network - Worst service - Refund my money

Address:Chennai, Tamil Nadu

I installed device on 13-jan-2015 and on 22-jan-2015 i requested for uninstall due to bad network ( Nearly 3 engineers came to sort out the issue but the network is worst )and on 13-Feb-2015 device was recovered and on the same day i sent an email to them with the attachment copy of the receipt . However i didnt get my refund money back . I paid 2135, But they were saying 500 of installation, 700 for 1 month charge - But i not even used for 1 week and they said I 800 will be refunded but i called customer care nearly 25-20 times in last 2 months to know abt the sts, But there is no proper reply or help from them, Every time they were telling within 24 hrs u will get call or email .. within 4 hrs u will get email but till now (02 -apr -2015 ) i didnt get my money and i am wasting my time .. energy and money with these worst people .Hence kindly help me to get my final settlement at the earliest by taking some actions .
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Aug 7, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Tikona team doesn't believe in issue resolution .I follow up daily ... raised complaint on this forum as well ...Link is https://www.consumercomplaints.intikona-ticket-1-[protected]-connection-not-working-for-last-7-days-c1034457..

No reply for last 9 days...

Best of luck for your issue resolution.
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAP0187 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Subscriber,

This is a gentle reminder to follow-up on your concern listed on Apr 2, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAP0187 in the subject line.

Regards,
Tikona Care
Dear Subscriber,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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