Tikona — worst service they provided to me , and at last they forced me to pay for the services which i haven't used, harassed and virtually blackmailed .

My user id is [protected], i applied for disconnection in the month of January, i paid bill on 24th of jan and didn't use tikona net. Later they collected their devices in month of march . On march 8th i got mail from tikona saying that Full and Final Settlement : Billed Amount payable till (3/8/2015): Rs. 0.00/- ( attached pic of that mail to this complaint ) . Now on 22nd April afternoon i got a call, that person claimed that he ( an advocate ) was calling from delhi court and said a notice has been issued on my name for not paying the bill, overdue of Rs 1251, he said that he will case a file on me if i wont money with in half an hour, then i called for tikona customer care they said there was over bill and when i asked for reason they didn't answer and dropped the call, like this happened twice, on third time when i called and asked for reason that person said the payable amount is zero, but I got a call again asking me to pay the bill else case will be booked on me, at last I paid the due amount they claimed. Here surprising thing is that when i login into tikona site to pay, even their site is showing the payable amount as Rs 1251, really shocked to see that the account haven't been updated since months. I'm preparing for government exams so i just paid even though i haven't use their service as any case would affect me during my interview . I was harassed till i pay that amount, i got virtually blackmailed, felt cheated and highly disappointed the way they behaved. I called them and filed a complaint on 22nd, i didnt get any response from them, i mailed them, again no response. so i called them, now they said that there is no refundable amount, a waver of Rs: 1000 is there and i can use it only if i have tikona connection . How this can be, i paid in cash and they will return in kind, and i paid Rs:1251 not 1000 ? I want my money back.