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Titan Company Complaints & Reviews

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Last updated May 31, 2024
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Titan Company reviews & complaints page 16

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M
Manasseh Paul Adaikalam
Feb 12, 2022
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Titan Edge - Service - Exchange - Req

Address:World of Titan, Nagercoil

I have titan Edge watch (flagship product). Exactly after two years, it stopped functioning. We had a check in World of Titan, Nagercoil, TamilNadu. The dial need to be replaced and it will be fixed. I agreed with a waiting period of 25 days. After 35 days that titan person told me that watch cannot be repairable since spare is not available now in manufacturing unit.
He also told me that they will give me some coupon in exchange of...
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A
ak3108
Feb 9, 2022
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Return my order (ticket no: Tkt- 0004516856

I want to return my wrist watch which i bought from the titan store online, i have given an online request on mail on which i was asked to revert with invoice details and product photos, now its been 5 days but no reply yet, i have already given 3 reminders on mail, the online support guy even didnt let me complete and closed the chat box, i didnt expect such pathetic service from such a big firm...
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P
prav1981
Feb 6, 2022
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Titan watch repair

Address:h-152, rama park, mohan garden,, uttam nagar, new delhi

Dear Customer, Thank you for visiting us, Your Product is Booked for Service. Pls find the Joborder ID - NR[protected] and use the below link for tracking the status https://connect.titan.in/Application_Masters/ProgressTracker.aspx?TrackingCode=N... By SWASTIK DISTRIBUTORS -TITAN COMPANY LIMITED
Sir
Watch ka 1 month se jayada ho gaya hai abhi tak thik ho ke nahi aaya ye kon sa titan ka polishi hai esi...
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S
Sohini Maity
Feb 5, 2022
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Product not received

Address:DakshinPara,purbaputiary,kathpole

I ordered a watch online from titan. I recieved a message saying the product has been delivered.But neither did I recieve the product nor any OTP related message came.No ph calls were made by delivery person.I lodged a complain to titan customer service but till now no update recieved.I have done full payment and something like this from a company like Titan is not acceptable....
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S
Surajsoni111000
from Jabalpur, Madhya Pradesh
Feb 3, 2022
Feb 3, 2022
This thread was updated on Feb 3, 2022
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Didn't receive best deal gem inventive Oct and Nov 2021 amount what I do

Address:Jabalpur

I was working in tanishq for 3 years 8 monthe i left the job from tanishq JAB store jabalpur madhya pradesh on 7th Dec 2021 but i have not been given best deal incentive for Oct and Nov i want that because it is my earning what I do..??...
+1 photos
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Surajsoni111000
from Jabalpur, Madhya Pradesh
Feb 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't receive best deal gem inventive Oct and Nov 2021 amount

Address:Jabalpur

I was working in tanishq for 3 years 8 monthe i left the job from tanishq JAB store jabalpur madhya pradesh on 7th Dec 2021 but i have not been given best deal incentive for Oct and Nov i want that because it is my earning....
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Bulusu S Murthy
Feb 1, 2022
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My nose damaged using Specs bought from Titan Eye Plus

Address:BDA Complex, Banashankari, Bangalore

Hello, recently I bought specs including lens from Titan Eye Plus at BDA Complex, Banashankari, Bangalore for Rs16, 000. I bought the specs with nose pads. I categorically asked whether there will be any marks because o[censored]sing the specs. They confirmed loud and clear that there would not be any issue as the frame is imported. After using for a few days, marks getting generated. I thought it would be initial. After a month, there were heavy...
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Pranjaliiiii
from Pune, Maharashtra
Jan 31, 2022
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Defective product

Address:Tanishq store Aundh, Pune 411067

I tanisha sharma have purchased a solitaire gold ring on 20th nov 2021 from tanishq store Aundh branch pune.
However when i wore it, my finger got black after few days.
I have rechecked it by rubbing gold ring on my palm and again it got black as if brass is mixed in my gold ring.
Highly disappointed and never had expected this from such a big Brand like TATA.
KINDLY CHECK FROM YOUR END AND PLEASE PROVIDE ME GENUINE...
+4 photos
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Z
Zubin Todiwala
Jan 31, 2022
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Order No. 5853124

Address:Silvassa, Union Territory

Wrist watch is ordered through order no. 5853124, till date it is not delivered and I am not getting proper response from the Helpdesk...
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K
Kamlendrarathore
Jan 28, 2022
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Im rerun this product

Address:B.panchal Home

This is worst product...
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G
Garimasingh1717
from Dhanbad, Jharkhand
Jan 28, 2022
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Mens bracelet

Address:Dhanbad

We brought a new bracelet from Tanishq store Dhanbad bank more a month ago. It was a wedding gift and just after two days of wearing the lock broke.

Please let us know what needs to be done....
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A
Ankita Kushal
from Lalganj, Bihar
Jan 27, 2022
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Unprofessional behaviour

Tanishq — Unprofessional behaviour at Tanishq store, purnea, Bihar
Today I went to buy some jewelleries in Tanishq store, purnea, Bihar.I wanted to pay by card but it was above limit so I asked them if I could pay by net banking.so, at first I send 100rs and asked them to confirm if they received it or not so that I could transfer entire amount for which they refused and said that phone is with our owner and we can’t call them.you...
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Ankita Kushal
from Lalganj, Bihar
Jan 27, 2022
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Unprofessional behaviour at Tanishq store,purnea,Bihar

Today I went to buy some jewelleries in Tanishq store, purnea, Bihar.I wanted to pay by card but it was above limit so I asked them if I could pay by net banking.so, at first I send 100rs and asked them to confirm if they received it or not so that I could transfer entire amount for which they refused and said that phone is with our owner and we can’t call them.you guys only tell me how can I send two lakh rupee in an account which they...
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Supriya.Deshmukh
from Vita, Maharashtra
Jan 21, 2022
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Received faulty product

Address:Vita

I have purchased Titan fragrance with Code: NFFM08PC1
Batch Number: H1125 from world of Titan Sangli on 20th January 2022. I have received a faulty product inside pack box. Please do the needful by replacing it with new one.
Thanks and regards....
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S
shrikanth k.m.
Jan 17, 2022
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Product not yet delivered / Invalid Tracking id

I had placed an order on Jan 2nd. But the product has not yet been delivered to me. To add spice to my wounds the given tracking id is also incorrect. I still don't know whether the product has been shipped by them or not. This is pathetic from a trusted household name of India....
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shambhavisinghsomi2
from Bhagalpur, Bihar
Jan 15, 2022
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9303SBA Watch Strap

Hi! I need to change the watch strap of my Titan Watch of Model Number 9303SBA, But the same is not available anywhere in the marketplace both ONLINE and OFFLINE. Kindly suggest getting the same....
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L
lifeacollection
from Mumbai, Maharashtra
Jan 14, 2022
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Golden Harvest Closed Account Refund

So my last Golden Harvest account was closed and a check was courier without informing or checking with the customer!
When I see my message I see that they sent check to an address where i dont reside anymore!
Than the follow chain and email begun!
They sent me email with google form for bank details i submitted and after that no news than i call back for update and they say they need some more ac info so i provided everything...
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M
Migfly2021 Gmail
Jan 14, 2022
Dec 3, 2023
This thread was updated on Dec 3, 2023
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OTP issue

Address:Ahmedabad

Dear Mr. C K Venkataraman,

The CEO,
Titan,

This is with great displeasure I am forced to write to top management of Titan.

I have bought Titan Smart Watch a preminum watch from store. I think i have made mistake by picking your brand for it. There are other smart watch brands not big as yours but their process is very smooth and easy process for customer to start wearing the product....
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E
Emmanuel1990
from Delhi, Delhi
Jan 13, 2022
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Golden Harvest installment amount not yet refunded

Hi,

I have opened a Golden harvest account, On 8 of Oct 2021 I had payment my monthly instalment of 10000 the amount was debited but was not reflecting, Upon enquiring they told it will be refunded in 15 days to my account and asked me to do a second time payment of the same which was successful.

For the last 2 months even after sending numerous calls and emails, I am yet to get a proper response with each customer...
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D
deeksh98
from Hyderabad, Telangana
Jan 8, 2022
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Product not delivered after payment has been made

I have made an online order of product named "Raga Viva Blue Metal Strap Watch" with ref no : NN2578SM01 through official app of titan company (World Of Titan) using UPI mode of payment bearing a transaction ID : T2112131015310464084840 dated 13/12/2021. I have even raised a complaint for the same through mail ([protected]@titan.co.in) and contacted their client through customer care service (Ph No: [protected]) but did not receive any response...
+3 photos
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