[Resolved] Tolexo — wrong product deleiverd twice. | |
Dear Tolexo team,
Order No. No. Is[protected] Artical No. - Alko Plus APS 1091 costing Rs 970 as mentioned in invoice, but I have received wrong product that is Alko plus shoes of printed MRP Rs 449/-. I am feeling cheated by TOLEXO, Today on 01 May 2015 the issue is still not resolved. The wrong product was reverse picked up by blue dart on 16 April but yesterday on 30 Apr 2015 it was redelivered to me and still with the same wrong product. The amount to be refunded is still not done. Tolexo is playing with customers. I am sorry to write that I am feeling like cheated by TOlEXO and it is very disappointing.
Sanjay Bhaduria
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Complaint marked as Resolved
Verified Support May 04, 2015 Tolexo Customer Care's response Greetings Dear Customer,
We apologise for the inconvenience caused. Our customer support will contact you shortly and shall do the needful, on priority.
Apologies again!
Thank you!
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