Toshiba India — 32pt200ze

Address:

Mehsana, Gujarat, 384001

I bought Toshiba LED tv 2 year back. At the beginning itself tv stopped receiving remote signal. After continues call and mail to toshiba they replaced the board and was working since last month.

Now lines are coming on the display and not able to watch TV

I put up a compliant on toshiba through telephone on 14 th November, Nobody come to home for repair, i rushed to the nearby service center with my tv. They said board has gone, need replacement. He took some photos of tv and board, and mailed to toshiba. Now i am waiting. Every time when i am calling to Toshiba they are saying 10 days it will take and after that it will be ohhk. After 17 days i called to them then they are saying again it will take another 10 days...and they are not able to explain the status of the complaint. Only they know service center has ordered the spare... thats all

How long i have to wait. Dealer has given me number of service head ahmedabad. He is sooo busy to pick the call...

I tried in the whole week he picked my call only twice when i called morethan 50 times. Both the time he offered me that he will call after some time or after some days with a solution. He has ordered the part. whether you will get replacement/repair or refund.

But Both the time he isnt called me and not even picking the call... and still i am calling

Really frustrated with this Toshiba service guys, they are behaving like irresponsible and not understanding the difficulties of customers.

Customer care executives are not providing contacts number s of their higher authorities. If anybody is having the number please provide me for western sector or for total india

Really really frustrated...

Please repair my tv as soon as possible...