Toshiba India — A person suggested by Toshiba has taken the PCB of the AC and is not responding now

Address:

B-92, Ghanshyam park tenaments, Nr. Vagheshwari society, Canal road, Ghodasar, Ahmedabad-380050

My complaint id in Toshiba is: 1876827

My AC was not working. So, i have called TOSHIBA toll free number (customer care). The lady on a call has provided me a number of concern person who is locally looking into the complaints.

Technician: Mr. Tushar Shukla ([protected])

He has taken the PCB of the AC and said we are trying to repair. Now he is not responding us anyway. He is neither receiving our calls nor responding our messages.

I want the my solution at the earliest. We are facing this issue since 15 days. This person (Mr. Tushar) is giving fake commitments.

We want to solve the issue and want to go through the repair service but he is not providing the PCB that he has taken with him.