Toshiba India — Complaint about toshiba laptop service request no. Tiplsr8h0016314

Address:

Dehradun, Uttarakhand, 248001

Dear Toshiba India,
i registered a complaint regarding a Toshiba B-40 laptop with Service request no. TIPLSR8H0016314 on 08/08/2016. Service Engineer from Your Service Partner M/s Ensure Support Services (India) Ltd, Dehradun visited us 3 times but unable to solve the problem. In his last visit on dated 27/10/2016, he took the laptop with him to repair it in his office. Till date i called the firm so many time to know the status of laptop but there was no response from other side. Sir, as it is a office purpose laptop, the work is suffering so badly because of an insincere behavior of M/s Ensure Support Services (India) Ltd, Dehradun, and it is also distroying the reputation of Toshiba also. so it is request to you that plz improve your service quality and complete my service request as soon as possible, as it took approx 03 months. Thank You