Toshiba India — Lcd tv complaint from 11 of july 2016.

Address:

Nagpur, Maharashtra, 440002

Respected sir,
I am having toshiba lcd 42 inch which is in warranty period, but tv stopd working from last 1 month for which i made a complaint to toshiba service center on 11 of july 2016 its service request no is "tiplsr7h0000247" after that complaint, technician came on and check out the whole tv but it doesnt get repair so he said that the part is not available with in 7 days the part will come and he will repair the tv or else u will get a new lcd tv. Since from then its been 20 days but no tecnician came no call came nothing has happend and when i call to customer care they are saying it will take time but they are not giving me any date that of repairing.
I please request you to solve my problem as soon as possible.
Thanking you.
03/08/16