Toshiba India — LED not working {Part pending}

Address:	110091
Website:	toshiba-india.com

Called on CC number on 08 Aug'16 and engineer visited on 20 Aug'16. I provided him required details along with my Invoice copy.

27 AUG'16 : I made a complaint on 8 of august but no has turned up i m soo frustat from ur lame service its been almost a month i have not seen my TV due to picture tube issue kindly check the attachments of my TV like invoice and warranty card kindly aarange a call back for me and i made my complaint through my [protected].

13 SEP'16

I had a word with Harpal singh service centre number which is given by customer care and they said your request for part of my product has been disapproved can anyone give an answer why my request for part replacement disapproved and they sent a request yesterday again so i should wait again for 15 days to get it repaired my TV sooo lame and bad service you are giving to your customers cant you arrange one small part of my product. Can you please give me approx time when you can send an executive to my home to get my TV repaired.

Ginny Sidhu
Sep 13 (3 days ago)

to cpcare
Hi Team,

I had a word with Harpal singh service centre number which is given by customer care and they said your request for part of my product has been disapproved can anyone give an answer why my request for part replacement disapproved and they sent a request yesterday again so i should wait again for 15 days to get it repaired my TV sooo lame and bad service you are giving to your customers cant you arrange one small part of my product. Can you please give me approx time when you can send an executive to my home to get my TV repaired.

[protected]@toshiba-india.com
Sep 14 (2 days ago)

to me
Dear Tejvir,

Thank you for writing to Toshiba India.

Please accept our apologies for inconvenience caused.

This is to inform you that, we are working on your case and we are also considering your case on priority to resolve the issue effectively as we never wants to lose customer like you.

And you will be directly contact to our regional service manager for the same.

Manav Dham
manav.[protected]@toshiba-india.com
Mob: [protected]

In case of any further issues, please feel free to revert.

Regards,
Charu Jaiswal
Toshiba India Private Limited
8:30AM to 5PM - Monday To Friday
Landline:+[protected]

From: Ginny Sidhu [mailto:[protected]@gmail.com]
Sent: Tuesday, September 13, 2016 9:11 PM