Toshiba India — Led screen. Screen not showing on time.some colour strip show on screen.

Address:	Ahmedabad, Gujarat, 380051
Website:	Www.toshiba.com

I was purchased Toshiba led screen date on 8/4/2014.i so much satisfied for the product. But last since 2 month I suffer from the screen. Already complaint mentioned my selling dealer. Number is TIPLSR7HOO47098. Register before 1 month.i also contacted Mr. Ketan(service head Gujarat. [protected]).he was replied good. But now situation is he can't pick my call. My family leaving without screen.is This a right way to reply customer. And components also under warranty. Engineer also visited my home only 1 time. He catches all things. He said parts in order. Still we waiting for parts.
Model no :29pu200ze
Serial no d26x07h00767u1.

I need solution asap.

Imtiyaz pathan
[protected]