Toshiba India — led tv problem not being attended by company

Amit Bochare

from New Delhi, Delhi

Address:

Sonipat, Haryana, 131001

I purchased toshiba led tv from sargam electronics, narela, delhi in june, 2015 and extended the warranty of tv for 3 years up to 2018 at the cost of rs. 800.00.
Now my tv is out of order for technical snag in it and i first registered the complaint with toshiba customer care ([protected]) on 21st july, 2017 with complaint number tiplsr217h00403. The complaint was supposed to be closed within a week but its more than 7 weeks, there is no response from toshiba india.in this one and a half month, i kept on repeatedly calling on customer executives and writing emails over emails to toshiba but i never got the clear status of my complaint, neither i got the timeline from them.
Now i want the hep in this regard and the problem to be resolved at earliest or refund in case of further delay.

Regards

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Sep 15, 2017

Updated by Amit Bochare The complaint of ID 1690105 is not resolved and Toshiba India complany seems to be very pathetic about my registered complaint. This is causing me a great mental harrassement.
Please suggest the ways how I should move forward to sue Toshiba for my complaint. I want the full refund of TV price now.

Regards