Toshiba India — Repair / replacement during the warranty period for my 29 inch led panel.

G. Ramu

from Indore, Madhya Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	www.toshiba-india.com

On 1-Mar-2014, I purchased TOSHIBA LED Panel 29 inch with 3 years
comprehensive warranty. During the warranty period there was a
problem in the TV and no display has come. I registered a complaint
with Toshibha India regarding this and my service request No. is
TIPLSR8H0026526 and I gave several e-mail msgs to Toshiba customer
care.

My LED panel has been taken by the customer care centre and they
gave me a job sheet.

However, till now they have not repaired / replaced the LED Panel.

More over they have not even provided the Toll Free Number also.

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Oct 04, 2016

Updated by G. Ramu Whenever I am making a call to Shri Sukhpreet Singh [+91-[protected]|MP-CG|N-ROMA-GOA]
he is not attending my call and instead he is switching off his mobile phone.

More over, when I contacted customer care centre, Noida they have told me to
contact Senior Co-ordinator Mr. Chetan Rao and they have given his Mobile No. : [protected].

When I contacted Mr. Cheta Rao today, he told me that he has already resigned from Toshiba
company before two months.

I don't know actually what is happening in Toshiba India
Pvt. Ltd.,

I don't know why a multi national company like Toshiba
is giving a person's contact No. who has already resigned
the job.

I don't know whether the company really trying to solve
my problem, or is it a delaying trick to cheat the customer.