Toshiba India — Service not satisfied

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I have purchased Toshiba Led tv 32PB200ZE from Navarang Audio Video Pvt ltd vide their inv no 6930 dated 04/08/2013 under 3 Years warranty, But I sorry to inform you that my tv is giving is giving problem since than each time either display is out or audio is out. I have complained various time to you customer care regarding this then they serviced after few days same problem arises I am very fade up, my tv is almost time is in not working condition . I am giving details of some latest contact to customer care.

09/10/2015 TIPLSRXG0019470
'01/12/2015 TIPLSR1H0016838
'04/12/2015 TIPLSRZG0006052
'04/12/2015 TIPLSRZG0006053
'04/12/2015 TIPLSRZG0006057
;11/12/2015 TIPL SRZG0018769
'18/12/2015 TIPL SRZG0030599
;12/01/2015 TIPLSR1H0016838
'29/01/2016 TIPLSR1H0041635
;21/02/2015 TIPLSR2H0028144
'27/02/2016 TIPLSR2H0036367
'28/02/2016 TIPLSR2H0037215
'02/03/2015 TIPLSR3H0002961
'06/03/2016 TIPLSR3H0007110
Please refer to your mail that nobody from your concern department was contacted to us for resolving our query. The said led tv is still giving the problem . After 06/03/2016 the tv was again repaired twice . the latest repairing was done on 21/04/2016 on complain made on 14/04/2016 for audio problem. Now on today the system is again having audio problem for this i have again registered a complaint TIPLSR4H0021754.
Your service engineers are using defective and repaired spare parts.They brings spare parts in open condition and not packed . Due to this you are also losing money as well as time and lost your product/brand image and your service centers are gaining.
You are a reputed brand holders in electronics . We there fore request you to please replace our TV otherwise we have no option but take legal action against you