Toshiba India — smart t v 55 inch full hd

sanchitjaggi

from Chennai, Tamil Nadu

Address:

Jabalpur, Madhya Pradesh, 482001

The tv stopped working 2 months back. Its located in jabalpur, mp. The service center said they dont have parts to repair and they need to order. We raised the complaint to get the service parts. The technicians from the service centre named standard electronics said we might need to change the power unit or the mother board. Until we receive those we cant proceed. Its been 2 months and the parts are not received. The tv is as it is since then. The tv is just an year and half old. Please suggest a solution to solve it asap

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Sep 15, 2017

Updated by sanchitjaggi Please call us at [protected] or send a technician to 8 lajpat kunj napier town jabalpur.
Vinay Prakash Jaggi.

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Comments

chandnapawan

from Noida, Uttar Pradesh

My tv display not appeared from last month august and we complaint same matter to company service center (tiplsr258h04450) after that one technician came to my home and checked the tv and note our tv in warranty period and he assured me that he will repair within a week without single penny but after one week i called to customer care they said we don't have the equipment which is required in ur tv and we arrange from our bangalore main service center office so pl wait for 10-12 days after that we sort out your problem but after that they now tell us we take 20-25 working days for solve complaint.
I have all conversation recorded.
This is totally harassment sir what i should do pl suggest

regards
pawan