Toshiba India — the customer care is not paying attention and not giving up service

Address:

Jalgaon, Maharashtra, 425201

I'm mr. Kunal wasnik raising this complaint address - nagsen colony, kandari, tal - bhusaval, dist - jalgaon, maharashtra, pin no - 425201, - for toshiba led - 32p2400ze sr. No. F086d2j02996u1unfortunately, t. V has not performing well because the picture of t. V went away and the voice is just coming and stopped working completely.

The product purchase date is 31st march 2016 and still the product is in under warranty and i m looking a replacement or repair service from the company.

The product stopped working completely on 7 july 17, when to called up to customer care, ten time, the representative told they are having system issue and you need to email to [protected]@toshiba-india.com.. When we sent an email for 20 days. Again i've called up to customer care and they told us they are having server issue going from many days and now you've to write to [protected]@toshiba-india.com.

In all these communication we had already wasted 23 days.

And later i've raised complaint to [protected]@toshiba-india.com through mail on th 13 aug 2017 which also was bounce back due to their inbox full and still no call from company only email after a day saying they've fwded my mail.
Mail id :[protected]@gmail.com
Mob: [protected]

Is this the service from toshiba?

Still i'm asking to company for service?