Toshiba India — toshiba led - 32l33002e sr. no. e05x18h01479l1

Address:	411048
Website:	toshiba-india.com

I'm vijaya the daughter of mr uttam kamble, raising this complaint on behalf of mr. Uttam kamble, address - kondhwa budruk, pune - for toshiba led - 32l33002e sr. No. E05x18h01479l1 which is currently not displaying any picture and stopped working completely.

The product purchase date is 19th dec 2014 and still the product is in under warranty and i m looking a replacement or repair service from the company.

The product stopped working completely on 3rd july 17, we've gone to the dealer, he told us that you need to comtact to company. When to called up to customer care, threee time, thrice the representative told they are having system issue and you need to email to [protected]@toshiba-india.com.. When we sent an email for 6 days. Again i've called up to customer care and they told us they are having server issue going from many days and now you've to write to [protected]@toshiba-india.com.

In all these communication we had already wasted 15 days.

And later i've raised complaint to [protected]@toshiba-india.com through mail on 15th july 2017 which also was bounce back due to their inbox full and still no call from company only email after a month saying they've fwded my email to concern department and provide one number

Of shyam kanojia
Mail id : [protected]@denave.com
Mob: [protected]

The person is not picking up the phone call and not even a call from him.
Rd
Is this the service from toshiba?

Still i'm asking to company for service? Can i take media's help into this to raise this.