Toshiba India — toshiba led tv in ernakulam

Address:

682312

It's been more than 3 months since i have raised the above mentioned service request with your customer care to replace the back panel of my led tv. Everytime i contact them for an update, i am told that the request has been sent to the warehouse to get it shipped. Its more than 3 months and u people are not able to give a proper update. Ridiculous!!!
How long i have to weight to get my service request closed. I am repenting now for buying this product of toshiba. It's height of patience... Please get this closed asap before i go legal.

This mail was sent on 27th sept and still havent got a single response from toshiba.. Such an irresponsible company. If someone is alive, please respond atleast for this mail