[Resolved] Toshiba India — Toshiba TV 40L4200 issue not solved | |||
I have bought the Toshiba TV 40L2400ZE model through snapdeal on 2nd May 2015. Within a month mainboard got faulty and I have raised a complaint with Toshiba and they have replaced the mainboard and TV started working. Again after 2 months, the power board and mainboard both become faulty and Toshiba replaced it. overall in the warranty year we have used the TV only for 5 months. Now again the same issue with mainboard(V28A001530A1). I have raised 5 Nos. Tickets with Toshiba call centre and all the tickets are closed by them without solving my issue. Everytime they will ask me to check with local vendor and all I have checked with local vendor more than 8 times. Local vendor saying that they have raised for new part and Toshiba is not sending it. Iam waiting for more than 5 months and still my issue is not solved. Though Iam ready to pay for the mainboard(arround 6500Rs), they are not supplying the board. Can I get some help Was this information helpful? | |||
Aug 14, 2017 Complaint marked as Resolved Finally my TV issue resolved after 10 months. Thanks to Sreenivasan(Toshiba) who have extend his good support to service the main-board. It has transferred to NCR factory for service and returned successfully. Same has been fixed in my TV yesterday and is working now. It is a paid service since due to out of warranty. | |||
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+91 12 4499 6600
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I have Registered Complaint on 8 of MArch 2017 but till now my problem is not solved..And no body is recieving call in Ratlam..please do need full other wise transfer my complaint to INDORE..
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Complaint No:- TIPLSR3I0008301