[Resolved]  Toshiba Led Tv — warranty issue

sir, i am working in Indian Navy. during my visit to russia, i have purchased toshiba led model 40tl963r full hd 3d smart tv from russia sl. no. c47l42l0200k1 in 21 nov 13. i reached india in 07 jan 14. after reaching i started my tv but only green power on light is comming ON and light back light is in screen. but no any other function is happening. i continously trying to get interact with the customer service support at ponda and bangalore. however the reply is this tv is not having any warranty.as i have purchased from russia it is not covered. but while i purchase, i asked the shop keeper, he said two years warranty. thatswhy i purchased. now i don't know what todo with the product. as the toshiba is a wonderful domestic products company and leading innovation has failed and i am simply knocking here and there. please help to repair/ replacement as i didn't watch the tv even a second.
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Aug 14, 2020
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