Jun 02, 2016
Updated by Jagdip Vaishnav ----- Forwarded Message -----
From: Jagdip Vaishnav
To: "appellate.[protected]@in.
airtel.com"
Sent: Wednesday, 1 June 2016 8:34 AM
Subject: Re:
Sir
This issue is simple to resolve.
How can i use mobile with
airtel refill in US, hence remains unused
I am shocked to hear, you want to discontinue services .
Jagdip H vaishnav
Senior citizen
[protected][protected][protected][protected][protected]--------
From: "appellate.[protected]@in.
airtel.com"
To: [protected]@yahoo.co.in
Sent: Wednesday, 1 June 2016 4:24 AM
Subject: Re:
Dear Jagdip H Vaishnav,
This is with reference to your email regarding service related issue for your
airtel mobile number [protected].
Basis your email, I would request you request you to write back to us mentioning us suitable time to call you so that I can discuss the case with you and assist you appropriately.
For any further assistance, please write back to us.
Customers touch points:
Level 1: Customer care: 121/198 and [protected]@in.
airtel.com, working hours - 24/7.
Level 2: Nodal Team: nodalofficer.[protected]@in.
airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday.
Level 3: Appellate Authority: appellate.[protected]@in.
airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday.
Please visit our website www.
airtel.in for a range of products and services.
Yours sincerely
DEBASHIS DAS
bharti
airtel limited
[protected]Original Message[protected]
From: [protected]@yahoo.co.in
To: appellate.[protected]@in.
airtel.com
Cc:
Sent: 01/06/2016 03:11:54 AM
Subject: Fw:
----- Forwarded Message -----
From: Jagdip Vaishnav
To:
Airtel.com
Sent: Tuesday, 31 May 2016 12:52 PM
Subject:
Sir
My Mobile no -[protected]
[protected][protected]
I have come to USA on a family visit. I shall be here till second week
of July 2016
I have received message that, if i do not use
airtel services, it shall be
discontinued.
please resolve this issue.
thanking you.
jagdip H Vaishnav
Senior Citizen
Verified Support
Feb 15, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post, dated 14 February 2017.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [protected]@in.
airtel.com
Regards,
Anil S.
airtel presence (
airtel Customer, service team)
bharti
airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/
airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Feb 16, 2017
Updated by Jagdip Vaishnav Sir
Matter of Concern --Complaint against
Airtel [Noida ]
Ministry of Telecommunication & Telephone Regulatory Authority of India
Protects
Airtel, despite exploit, harass Consumer, do not pay compensation
Mobile no -[protected]
[protected][protected][protected][protected][protected]----
I am representing this issue since last 20 days before Telecom Ministry & TRAI
however not getting satisfactory response.
I am legal immigrant o[censored]S, has left India on January 18, 2017.Immediately after
reaching at US, I started receiving messages from
Airtel that i must refill, recharge
otherwise services shall be discontinued.After that I started receiving calls on mobile
all at midnight, threatening me on same issue. Once while i was fast a sleep, I received a call from
Airtel, handset fell down from my hand, front cover got damaged, display went off. I have demanded new handset, no money
What is my appeal [1] How
Airtel can activate international roaming facility on pre paid
facility without consumer consent, that too when consumer enters Indian Int Airport, has not left India [2] Whats App facility through wi fi is free, then too how
Airtel can charge for incoming /outgoing calls[3] Such charges are levied even when mobile data is switched off. This is open exploitation, duping Consumers.Many Indian who have visited other countries on visitor visa have similar complaints, no response.
Howlong such loot shall be allowed, how long consumers shall be exploited. Why
Ministry & Trai do not take appropriate action without undue delay?
7696 Canyon Point Ln jagruti Vaishnav
San Diago Senior Citizen
92126 California
USA
Verified Support
Feb 17, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 14 February 2017.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [protected]@in.
airtel.com
Regards,
Akanksha Singh
airtel presence (
airtel Customer, service team)
bharti
airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/
airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Feb 18, 2017
Updated by Jagdip Vaishnav Sir
I have yet not received satisfactory response from
Airtel.
[1] How
Airtel can activate international roaming facility without consumer consent, that too when consumer is in the Mumbai Int Airport. [2] There are no charges if consumer uses what app through wi fi, then how
Airtel can ley charges [3] My main issue is,
Airtel has disturbed me many times at midnight, once handset fell down from my hand since i was fast a sleep, handset got damaged. I have demanded new handset, no money
Many Indian Visitors who visit foreign countries on tourist visa, have similar complaints.
Airtel merely exploit consumer. Lack of business ethics
Feb 18, 2017
Updated by Jagdip Vaishnav My husband is at Mumbai, his landline number is[protected]. Name Jagdip Vaishnav
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