[Resolved]  Redbus. In And Kesineni Travels — Wrong display of info and Male occupant in Female Reserved Seat

Address:

Hyderabad, Andhra Pradesh

Hi, this is Sonaxi Sarangi. I booked a ticket ( TECW[protected] and PNR Number - 0632E5/VL168 traveled on 3rd Dec 2012 from Hyd - Bang. I have two complaints regarding Redbus.in and Kesineni Travels which are as follows:

1) My seat number was 27 and since i booked it earlier seat number 28 is automatically reserved for Ladies. While leaving Hyd no ladies turned up but somewhere down the highway the conductor picked up some other passengers and made the male person side on the seat beside me. When i protested that it is a ladies seat he was very rude and told me no it is not a problem.
I want this complaint to be taken very seriously as it is very unsafe and insecure for a girl traveling alone. I suppose seats reserved for ladies are done for the sole purpose to protect female passengers. So the conductor what he has done is not less than a criminal offense where he breached the security of a female passenger by making a male seat in the seat reserved for ladies. I would want very strict action taken against the travels and the said conductor.

2) Information displayed on Redbus.in website is not correct in terms of dropping point. BTM layout was displayed as a dropping point but when me and some other fellow passengers asked we were informed no it will not go to BTM layout and asked us to get down somewhere else. When we tried to inquire the conductor was extremely rude even to the female passengers and just shooed us away.
I want strict action against Redbus for not verifying the content before displaying it in their website and also i want action against Kesineni Travels and conductor of the said bus.

These things becomes a very serious issue for female passengers traveling alone and if the travels cannot ensure their safety during night travels then i do not think they should be allowed to operate and continue their business