TVC Skyshop — Mobile Nuclear sx 5.3’ SN : SP[protected] Display not proper working send to warehouse mobile not repair

Nuclear sx5.3' smart phone from TVC Sky Order Date- 26-Aug-2013 08:32:04 AM Order Confirmation Number:[protected] and it was delivered on time. but after 10 months display was not working. I sent it for repairing TO, TVC NETWERK LTD, GLOBAL COMPLEX, ‘’O’’ BULIDING GALA NO-1 & 2, OWALI VILLAGE-BHIWANDI, DIST-THANE-421302 through dtdc courier on dated 23/6/14 consignment no-v17381886 and they not confierm he is received or not. no any contact no. many times call to customer care did'nt response he said wait for service centre.reply. pls take action for repair urgently.udairajrawat from-greater noida. Reply from customer care- Mr.yadav mobile no is:[protected] call us from customer care he said ur mobile is not repair .so all money to refund in ur ICICI bank Boisar Branch account no& name: Udairaj Rampal Rawat A/c no is:[protected]. pls urgently refund all money. above my a/c no. don't delay.-Regards-udairaj Rawat([protected])
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Sir,

Greetings from TVC!


Thank you for placing the order on TVC skyshop!! We appreciate it!

This is in regards to your product repaired and dispatched from our end, on date 13th Sep 2014.

Please find the below mention dispatch details for your reference:

SPEED POST AWB NO. EM[protected]IN


Date Time Status at Status
13/09/2014 14:43:18 MBC THANE Item bagged for NSH MUMBAI
15/09/2014 11:41:05 MBC THANE Bag Despatched to NSH MUMBAI
16/09/2014 09:51:21 NSH MUMBAI Bag Received
16/09/2014 10:00:29 NSH MUMBAI Bag Opened
16/09/2014 10:00:29 NSH MUMBAI Item Received
16/09/2014 13:02:43 NSH MUMBAI Item bagged for NSH GHAZIABAD
16/09/2014 17:28:35 NSH MUMBAI Bag Despatched to NSH NEW DELHI
18/09/2014 13:09:34 PALAM TMO Bag Received
18/09/2014 16:47:31 PALAM TMO Bag Despatched to DELHI RMS
18/09/2014 20:46:18 DELHI RMS Bag Received
19/09/2014 00:51:47 DELHI RMS Bag Despatched to NSH GHAZIABAD
19/09/2014 06:57:12 NSH GHAZIABAD Bag Received
19/09/2014 07:11:31 NSH GHAZIABAD Bag Opened
19/09/2014 07:11:34 NSH GHAZIABAD Item Received
19/09/2014 09:30:31 NSH GHAZIABAD Item bagged for Vasundhra S.O
19/09/2014 13:23:10 NSH GHAZIABAD Bag Despatched to Vasundhra S.O
20/09/2014 09:18:29 Vasundhra S.O Bag Received
20/09/2014 09:18:51 Vasundhra S.O Bag Opened
20/09/2014 09:18:52 Vasundhra S.O Item Received
20/09/2014 16:13:00 Vasundhra S.O Delivery Attempted: Door Locked-Intimation Served

Should you have any queries or require any help, you can either mail us on [protected]@tvcskyshop.com or call us on our contact helpline no: [protected]/15.


Thank you for your time at TVC. Have a Good day!


Regards,
Jyoti Ghag.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TVC Skyshop
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    50%
    Complaints
    172
    Pending
    0
    Resolved
    85
    TVC Skyshop Phone
    +91 92 2311 1014
    TVC Skyshop Address
    TVC House, Khandwala Center, Daftary Road, Malad (East), Mumbai, Maharashtra, India - 400097
    View all TVC Skyshop contact information