Union Bank Of India — Irctc prepaid card not functioning | |||
I am too frustrated trying to make payments through the so called IRCTC prepaid RUPAY card. It is disgusting to know that the bank cannot provide a facility but still charges money from the public for free. I have deposited Rs.2000 in this card and could not make a single payment till date. The payment interface just doesn't work. I have patiently waited for 30-40 minutes on at least ten occasions but the damn thing just doesn't work. I requested that the amount of top up Rs.2000 be refunded as there is no service provided from the bank's end. But no response has been made by the bank till now. Was this information helpful? | |||
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Union Bank of India customer support has been notified about the posted complaint. | |||
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+91 22 2575 1500 [Call Centre]
+91 80 2530 0175 [Call Centre]
+91 22 2289 2000 [Board]
Union Bank Bhavan, 239, Vidhan Bhavan Marg, Nariman Point, Mumbai, Maharashtra, India - 400021
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