Urban Company Complaints & Reviews

I had opted for painting service from urbanclap for whch:

1. They exceeded the service completion date by weeks

2. Took the entire money in advance

3. Noone from company end paid heed to by call or complaints since no painter was working

4. They left one room unfinished without paint

5. Quality of the painting was such that it started coming off in 2 weeks and i had...

Hello,
I had taken passport support service from mahek tourism via urbanclap and paid 4600/- rupees to mahak tourism agent but i did not get any support or service which i have been promised and supposed to get, even after lots and lots follow up they did not served me.
So i have asked them to give my money back but but no one is bothering to respond.
Note i did talk to urbanclap support team and also had words with...

I had a infection after using urbanclap service. I want to file the case against the company for the service deficit.. Before paying it was showing we gets up to 10000 insurance for service deficit.. Now they are saying they will reimbursed the medicine in their wallet.. Who wil want to use their service? Worst experience one can ever had.. Won’t use this service again and i want the refund of the total amount i paid to them plus all medical...

I have ordered 3 services from urbanclap, as I value organized service providers. But unfortunately out of 3 services, 2 were not handled properly.
1) Called Electrician by UrbanClap to repair my fans, Paid him double the charges from local market rate. Electrician gave warranty of 3 months but fan binding broke with in 35 days again. Urbanclap didnt provide any assistance and simply said they provide help upto 30 days only. I tried...

Urbanclap team has asked me to buy credits and after that my account will be activated.

Its more than a month my account is not activated and they asked to to refund the amount which i paid, but they are not initiating the refund..

I have submitted all the required documents also.

No one is responding on their customer support as well

Such a fraud company urbanclap...

This in reference to TV repair service booking on 22nd Feb 2019 with Urban Clap. Based on my service request urbanclap assigned their partner Aravind for service. Aravind checked the issue and informed us that led backlight need to be replaced, he offered two options: 1. Just repair if led with price of Rs 3700 and no warranty. 2. Change the complete led backlight at price of rs. 6200 with 6 month of warranty. I had selected 2nd option, after...

I requested for repair on 30.07.2019. The mechanic came at 7 p. M

Instead at 1 p. M. He declared the capacitor defective and replaced it with new one but in two pieces. He charged rs. 850 /- which was paid to him in cash. I got the capacitor checked from market which was not defective. I was thus made to pay for part which was not defective. Please look into the matter and refund the amount to me....

We have made a complain in urban clap, regarding cooling to problem, urban clap engineer came and visit the problem, according to him expense will come approximately 16000, we have done the payment but still my one ac is not in function, and when urban clap engineer come to visit it, they listen new story in daily basis, so i request to you kindly provide the solution or refund my money. Because we can not afford much money on same....

I given a call to urban clap for repair of top load washing machine and they have sent technician by name suresh to repair the machine but the technician charged 6500 and changed the mother board and balancing rods but the problem was not solved if we call to that technician he is abusing over phone and says that where every u want you give complaint...

On 7th June 2019 I booked a complain in urbanclap for repair of my top loaded LG automatic machine. The person from UC changed the water inlet valve and charged me Rs. 1000 for it which I paid in cash. Later when I Saw the rate list on UC site, the price of water inlet is only Rs. 500. This is big cheating to poor consumers done by double charging for particular equipment. I would like for refund of Rs.500 from Urbanclap...

I purchased wardrobe from ikea and based on their suggestion logged a request with urban clap for installing the wardrobe. The engineer visited and assembled the wardrobe however he has not done his job properly and said that product is faulty and took the installation charges... Its been 10 days and both ikea and urban clap call center people are saying that they will fix the issue but there has been no concrete solution... They are just...

They took the payment of 250/-
For booking the technician at 7pm[protected]
Around 6pm i have received a message that still the technician not arranged will update u soooon...

But in appp they are cancelled the booking from their side and updated the reason. That the customer has been cancelled it..
Bloody cheaters and frauds..
Waiting for ur revert. If not received the reply from ur side
I'm...

I have a water filter which was due for it's filter change. I did the filter change with the urban clap services. I replaced filter elements as well as pump also. But it's been only three months and now filter is not working. Pump runs when switch is turned on. But it doesn't deliver filtered water. But it delivers the waste water from the other pipeline. This is very disappointing from urban clap services. Earlier in last month same thing...

I have booked from urban clap for dieticianist, where before urban clap has clearly mentioned that no charges will be taken for the first initial session with the dietician. And if after consultation i am willing to take the further service then only i have to pay. But as soon as i taken the session the dieticianist asked me to pay rs 700 the bare minimum charges, but as far as i am aware that i donot have to pay for the first session, but...

In first visit –technician inspected and he suggested to charge the ac gas to resolve the concern (Important note: without inspecting any ac leak test). I was forcefully convinced by your technician and charged rs2500 and ac gas charging.
In second visit – sme visited and inspected both indoor and outdoor unit. He made a surgery (Removed all covers and parts) with my ac unit. Hear the very shocking information was, after the inspection...

Sir,
I booked a machanic for my refrigerator named sangram on sunday. He came and repaired pc of fridge on tuesday and i paid him arround 5000 something. But fridge didn’t work then i called him again on wednesday so he came thursday morning now it’s almost whole day passed but my fridge still not working. I am calling him again and again but he is not picking his phone.. Now plz send him and repair my fridge...

Team,

This email is in regards to uninstallation / installation of my blue star split ac, for which i tried urban clap on 11-june-2019 however i am really disappointed with the service provided.

I'd like to explain the issue in brief.

On 11-june, i had scheduled a visit of an urban clap employee to perform the task to uninstall / install my blue star split ac from my old address to my new address....

Team,

This email is in regards to uninstallation / installation of my blue star split ac, for which i tried urban clap on 11-june-2019 however i am really disappointed with the service provided.

I'd like to explain the issue in brief.

On 11-june, i had scheduled a visit of an urban clap employee to perform the task to uninstall / install my blue star split ac from my old address to my new address....

I had taken 2 a/c service from them, in one a/c the water leakage problem started after servicing all the dust passes thru pipe on there jet pump service, i had complained the same and on 18 may engineer visited and some how manage to solve the leakage issue, but i'm not satisfied and told him that what if leakage started again, he assure me that just intimate thru app and they will visit again and resolve the issue.
On 16th june the...

Urban clap is a fraud company. They hire professional without knowing if they are eligible or not. My dessert cooler stopped working when urban clap technician checked he informed that it needs to be repaired. After repair my cooler started making noise when i called urban clap they told they will look into this matter. They assigned a new technician for this issue. The new technician informed that motor has been damaged during repair and...