[Resolved]  Vacations Gateway — Fraud company

Address:Bhopal, Madhya Pradesh

Hi i am Deb, i had received a call from vacations gateway the representative was Kunal, He told me that i am winner of a lucky draw organised by their company in which i will get either a hcl tablet or a blackberry curve mobile which ever i choose on book a holiday package from their company, first i ignored them but they called me again so i booked a package of 7799/- and this time the guy mahesh sharma called me and assured me that i will receive my gift i.e HCl ME tablet after 4days, but i dinn't get any thing other than their crap holiday voucher. After some day they start ignoring my calls and now as expected their no. is switched off.
PLEASE HELP ME TO GET MY MONEY BACK FROM THIS FRAUD COMPANY.

This company is still doing frauds and filling their pockets with innocent peoples money. Please help me i want everyone involved in this fraud behind the bars. I don't understand one thing after so many complait against this company why no one is taking any action, not even police.
Please i want positive response from your side
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Aug 14, 2020
Complaint marked as Resolved 
Vacations Gateway customer support has been notified about the posted complaint.
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Dear Sir,

It is my pleasure to write a message to you directly.

I am facing a problem since from January with a Tourism company called as VACATIIONS GATEWAY. I booked two packages with Vacation Gateway of 16000/- on 6Th January. And while booking they confirmed me they will provide one Samsung Note 2 phone, Cash back card of 7799/-, 5 Year membership card. But after a strong follow up still I have not received any thing. This company is based in Noida only. Now they are not picking my phone also.

I thought to avail 1 package in April and asked to book a hotel but they decline to give my hotel booking. Means i have just lost 16000/- and I am paying interest on this amount. After booking I check on Google this is a fraud company and many people are struggling the same issue like me.

I am doing a service and 16000/- amount is very big for me.

Can you do the favour on me and get my and other money back.

Best Regards,
Usha Utekar
+91 [protected]
This company is the big fraud. On 24th march i got call from vacations gateway, one of the executive "Ram" told me that he you have been shortlisted among five persons from all over india, as the part of the program you have to pay 7799/, and you will ge given a tour pacakege and assured gift "sony xperia tab". i got stuck in the trap and made the payment through credit card. From then i m continuously calling their customer care, and the concerned person Ram is even not coming on the phone.
They haven't dispatched any tour package .

mohit - [protected], [protected]
nagpal.[protected]@gmail.com
This company is the big fraud. On 24th march i got call from vacations gateway, one of the executive "Ram" told me that he you have been shortlisted among five persons from all over india, as the part of the program you have to pay 7799/, and you will be given a tour package and assured gift sony xperia tab. i got stuck in the trap and made the payment through credit card. From then i am continuously calling their customer care, and the concerned person Ram is even not coming on the phone.
They haven't dispatched any tour package .

mohit - [protected], [protected]
nagpal.[protected]@gmail.com
I received call from a guy, introducing himself as Sandip Tripathi, as on 24/03/2015. He told me that I have been selected in a lucky draw from a list of customers, who made purchases on Snapdeal during last week and I am the winner of Dell Inspiron I7 Laptop. In order for me to receive this Gift I will have to make payment of Rs. 7, 799 for holiday package to Vacation Gateway. After discussing with him about the vacation gateway and looking at their website, I decided to purchase the package. While making payment he told me that payment is not successful and I will have to make payment again, thus making me made payments twice to Vacations Gateway. After I made second payment he transferred my call to a guy called, Raghuram, who told me that since I have bought two vacation packages, they will provide me Sony Xperia Tablet in addition to Dell Laptop. They told me that I will be receiving above packages along with the gift within 7 to 10 days. I have not received anything from their side, till today and while I call on their customer care numbers (after trying for many times) they give reply that "I will be receiving the packages shortly and I should wait for 48 hours". But their 48 hours never end. After reading the other reviews here, I also believe that Vacations Gateway is a fraud company. There should be legal complaint against this company by all the victim customers here to make a strong case.
I paid for a accomodation of a hotel which was valid for one year for 4 adults for 4 nights when i filled up the form for booking voucher, they are giving excuses only. I also paid in advance for amount of rs. 8549/-. They first told that i have won a Tab from payment gateway co. for which i have to take hotel accomodation for any destination in india. Now they are not answering properly.

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    Vacations Gateway Phone
    +91 12 0652 1233
    +91 12 0652 1232
    Vacations Gateway Address
    C-56/5 Mantec Building 1st floor, Sector - 62, Gautam Budh Nagar District, Noida, Uttar Pradesh, India - 201301
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