[Resolved] Vcare Hair Clinic — i am complaining about the staff behaviour and galat promise made to me

Bhuvana T

from Ernakulam, Kerala

Address:

600020

I have taken treatment in t nagar branch. Doctor advices me to understand go peel and not instructed me the process for a peel and the staff who is along with doctor during a treatment instructed wrong process and now my skin is damaged now. I have along run to the branch for a help to repair my skin still i have not got a response from them. 1 month gone still i have not got any response from the concern team. I would explain in detail if any responsible complaint officer to hear my queries. Please resolve my problem and take action against ur staff.

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Mar 4, 2022

Complaint marked as Resolved

Vcare Hair Clinic customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2022

Vcare Hair Clinic Customer Care's response Hi Bhuvana,

Please mail us at [protected]@vcaregroup.in. Our team will get back to you right away.

Regards,
Customer Support Team.

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Comments

vCare Support

from Chennai, Tamil Nadu

Hi Bhuvana,

We would like to apologize for your negative experience at our clinic, We’d like to learn more about your specific situation and make things right. If you wouldn’t mind give us call to [protected] or mail us at [protected]@vcaregroup.in your earliest convenience, it would be appreciated. We look forward to speak with you and serve you better.

- VCare Support.