Vcare Hair Clinic — Present Manager (26/8/22)

Address:

Tirunelveli

I visited Vcare located in Tirunelveli for Hair treatments. I consulted the doctors and agreed to have Hair Transplant and PRP. They said they have a 60% offer that if I pay them Rs.1, 65, 000 they would provide me with a 4000 follicle Hair transplant followed by 3 PRP sessions and 10 maintenance sitting. I tried to bargain prices and they gave me a fair deal that they would provide me with one extra PRP. So finally i paid the amount on March and received the bill via online the next day morning, and after I took My Hair transplant treatment and 3 PRP and 5 Maintenance sitting now the New Manager is saying that Vcare will not provide the 4th PRP. At first I was shocked to hear because his vocal was very rude and impolite which is really unprofessional and frustrating for me, then they called me for the treatment, after the completion i rushed to the Manager's cabin and discussed about what he was saying, he again confirmed that they won't provide me with the 4th PRP session. He was not aware of my case, only after i went to his cabin he started to see and learn my profile from his database. I asked them why they were making such fake assurances and promises if they can't keep it up and His answers were very lethargic. I started arguing with him and he really seem to provide me with complete unprofessional replies. The Case Manager i consulted at first seemed to be very polite and experienced, i believed him and paid for the treatments and now the new case Manager has just turned upside down. Now i even cannot bargain since the bills were already paid by me months ago. Iam completely trapped now and the very big thing is the way that Manager from tirunelveli branch spoke with me seemed to be very unprofessional as if he's dealing with some cheap stuffs which really frustrated me. I request Vcare to hire some professionals for a Manager so that they will know how to talk with the clients and assure us with what service you can bring to us with the money we provide you. Don't make False promises just to brag us into your facilities and trap us with no options left. Now i have another 5 sittings of Maintenance left for what I paid you guys and I really don't want to visit Vare just because of that Manager's presence. Really frustrated. Even the cost is 2-4 times higher compared to others and all we get is frustration.