Vcare Hair Clinic — Refund of my Advance payment

I went to take hair treatment from this clinic and on the very first consultation time i got to know that they offer only on the first consultation on their treatments which they provide. And they told me to pay atleast some amount to block the card and offer is availed. So i payed Rs 3000 as advance payment. Later on due to my personal issues im not willing to take the treatment and want my advance paid amound of which i didn't even start any session, so i tried contacting to clinic but no proper response from their side as well as it's been 1 and half month and they are not solving my problem. Very reckless and disappointed with their service and offers. I request you to refunt my advance payment of 3000rs.