[Resolved]  Vcare Hair Clinic — Repayment

My refund was accepted by Vcare 20 days back in which I was given a written letter that my refund will be processed within 15 days and now it’s almost near to 1 month still they did not refund my money
Now when it comes to refund they are asking to pay cancellation fee and also telling that I will be charged for slot bookings when surgery is not done how will I pay booking charges
From past 2 months they are irritating me on this matter one of the branch incharge Smita madam is not at all responding for my problem am asking her so many times to refund she’s neglecting and disturbing mentally she keeps on telling that my refund is processing and of the Telangana Vcare incharge Pramod being head of Telangana branches he is very irresponsible on his work he is not at all trying to resolve my problem I am calling and texting him continuously but there is no response from him one of the worst guy in the branch he don’t even have humanity he have authority to solve my problem but he is not doing anything he is showing attitude towards me
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Feb 26, 2022
Complaint marked as Resolved 
Vcare Hair Clinic customer support has been notified about the posted complaint.
Jan 25, 2022
Updated by D SATISH KUMAR reddy
The one who wrote and gave me above letter told me that she will solve my problem within a week and now it’s almost 20 days over still not done anything I don’t know the name of her but I was told that she is one of the branch manager after writing letter with lot of attitude she threw letter towards me and went away and she was murmuring with anger can u please take serious action against these people I am fed up of these people please try to resolve my problem
Verified Support
Jan 26, 2022
Vcare Hair Clinic Customer Care's response
Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.
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Pls email to renish

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