Videocon A/c 1.5 Ton — Worst response from reliance digital and poor timings

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600083

I bought videocon a/c on 31.07.2016 they delivered the a/c next week but due to non availability of stock they have the stabilizer after 10 days so i cant able to use the a/c.Then they fixed it .I was using a/c for two weeks no the a/c got complaint with its compressor.I registered the complaint14th sep and the guys came by 17th sep they said compressor got fault and our manager will call u but no one called me .Then after three days they called videcon technician willl coe and check they also register they same coplain and after this much time noone came and no calls made to me.. Is this the way u treat a customer, its brand new and am struggling here with out a/c.I really dont expect from reliance i belived a lot ...I want this a/c to replace or else my should be given back..Total frustration...Kindly solve this issue in priority or else i will move to next level.