Videocon D2H — Wrong account get credited for recharge

Dear Manisha,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H

Sir, I recharge my d2h I'd but unfortunately recharge goes to another account. Please sir give me my money in d2h account. 

All details as following

Bank Name : Standard Chartered

Debit card number : 7849

Bank Account Number :xxxx 1197

Transaction Id  : 31937448

Date : 1/09/2017

Time : 4.50 pm

Recharge Rupees : 380

D2h coustomer Id : 97266776

   

I also attaching the photo of recharge  .. 

Another account recharged mistakly..my customer I'd is 48303343. But mstakely I Recharged[protected] this Id .. Pls help.
Anand Singh cid 48303343

Dear Team,

I want to informed you that while recharging through mobile banking (sbi) website for my RECHAGED Rs 220 I have put my Account no. 19348404 instead of Customer ID.[protected]. So I immediately called Videocon d2h customer care and as confirmed with your customer care no [protected] it is wrongly credited in to someone else account Mr. Saini. I request you to kindly give credit of amount Rs. 220/- in my account immediately.

Transaction Id :- [protected]

Additional information of my recharge transaction:

MY CUSTOMER ID:[protected]
Customer Name: Maroti Adhav
Account No : 9771650
Transaction Amount: Rs. 220/-

Sir, I recharge my d2h, but unfortunately recharge goes to another account by an number mistake. Please sir give me my money back!

All Details Following

Bank Name: State Bank(SBI)

Debit Card Number: 8934

Bank Account Number: xxxx 35

Transaction id:[protected]

Reference Number: [protected]

Order id: [protected]

Date:07/06/2018

Time: 09:55 PM

Recharge Rupees:199

It was Recharged through Paytm

And i recently seng an email to customercare but nothing action taken!

Sir, I recharge my d2h, but unfortunately recharge goes to another account. Please sir give me my money to my bank account!
All Details Following
Bank Name: State Bank
Debit Card Number: 8934
Bank Account Number: xxxx 7435
Transaction id:[protected]
Reference Number: [protected]
Order id: [protected]
Date:07/06/2018
Time: 09:55 PM
Recharge Rupees:199
It was Recharged through Paytm

Sir, I recharge my d2h I'd but unfortunately recharge goes to another account. Please sir give me my money in d2h account.

videocon d2h wrong recharge reversal to my id[protected]
name sharavana..

videocon d2h wrong recharge amount 380 date09/06/2018 time 10:27:11

videocon d2h wrong recharge[protected]

I also attaching the photo of recharge

Regards,
Sharavan
[protected]

I am done successfully wrong recharge videocon d2h customer id[protected] through paytm app so please refund me my money to paytm wallet account no [protected] will be very thankful to you 😫😥

Dear Sir,

My complaint no.[protected]

I did d2h recharge payment to the wrong id no. 63245010
Plz note my customer id no. 44527817

I request you to kindly transfer my amount Rs.2500/- to my account 44527817

Plz refer below details are as below

Bank - bank of maharashtra
A/c no. [protected]
Dr card no. Last digits _3006
Transaction ID - N[protected]
Date - 13.06.18
Time - 9.50
Amount - 2500/-
Application name - PhonePe

We request you to please look into this matter and transfer my amount to my d2h account at the earliest

Dear Team,

I want to informed you that while recharging through mobikwik app for my monthly RECHARGED, I have put my Account no.[protected] instead of Customer ID. 2191475. So I immediately called Videocon d2h customer care and as confirmed with your customer care no [protected], it is wrongly credited in to someone else account. I request you to kindly give credit of amount Rs. 215/- in my account immediately.

Find enclosed the screen shot of my transaction for your ready reference:

Additional information of my recharge transaction:

MY CUSTOMER ID:[protected]
Customer Name: SUNDARAJ P
Account Details :-
Bank Name : Corporation Bank, Kumbalagodu Branch,
A/c No: [protected]
IFSC Code: CORP0001938
Transaction Amount: Rs. 215/- ( Recharge Via Mobikwik app)
Mobikwik Transaction ID: 57930939a9fea

Thanks you so much to refund my money really i thanks to this web site https://www.consumercomplaints.in

Regards
Sundaraj.T

My DTH account is wrongly recharged on [protected] instead of [protected] please help to credit my amount in my [protected]
My customer ID no[protected]

Videocon D2H — Wrong account get credited for recharge
-
Dear Team,

I want to inform you that while recharging through https://www.d2h.com/recharge/rechargedetails website by phone pay UPI id- [protected]@ybl for my SIX MONTH RECHARGE OF HINDI COMBO PACK I have wrongly put Customer ID[protected]MASTERD SINGH) instead of a Customer ID.[protected]. Both are my account but 32743911 is my older ID and[protected] is the newer account ID with register [protected] Mobile number. So I immediately called Videocon d2h customer care and as confirmed with your customer care no [protected] it is wrongly credited into my another account[protected] named masterd singh this is my old account. I request you to kindly give credit/transfer of amount Rs. 1936/- in my account[protected] immediately.

Find enclosed the screenshot of my both D2H id and transaction for your ready reference:

Additional information about my recharge transaction:

MY CUSTOMER ID:[protected]
Customer Name: BIJENDER FAUJI
Transaction Amount: Rs. 1936/-

Recharge is done through D2H web login site https://www.d2h.com/ with PhonePaY UPI id- [protected]@ybl

Details of my bank a/c.

NAME OF THE: SBI BANK
Bank account no- [protected]
UPI id: [protected]@ybl
Recharge amount- 1936 Rs
Date and time- 30 Nov 2020 03:25 PM
Recharge mode- through https://www.d2h.com/ web login by mobile no. [protected] with PhonePaY UPI id- [protected]@ybl

want to inform you that on 28th june 2021 while recharging the Videocon d2h account of Rs 250/- I have wrongly put my old Customer ID 67105587 instead of my Current Customer ID[protected].I request you to kindly give credit/transfer of amount to my Current Account immediately.

Please make it fast

Dear Bhandari,

Thanks for providing the necessary details. We are progressing it to the concerned team and get back to you with an update soon.

Thanks & regards

Actual recharge amount is 250rs how come 182.14rs..is there anyone using that old Customer I.D if not then transfer full amount..please confirm

Recharged my old videocon d2h customer id instead on existing customer id please transfer that amount of 555 to my new account

want to inform you that on 5th august 2021 while recharging the Videocon d2h account of Rs 555/- I have wrongly put my old Customer ID[protected] instead of my Current Customer ID[protected] .I request you to kindly give credit/transfer of amount to my Current Account immediately.

I have done wrong recharge of Rs.533 to wrong customer id : 89138654.

This is my Register number : [protected]/[protected].

My second Alternative number [protected] has been used by another d2h customer. Your d2h company has not deleted that number of that customer as per he's not using this number anymore.

I have attached the transaction details of the copy. The transaction I'd of that wrongly recharged is (NX21112919221286148025071)

I have recharged of rs.533 from my registered number [protected].
This is my Customer ID:[protected].
Name: John Solomon.
Website from : PHONEPE
BANK NAME : SBI.

I HAVE COMPLAINED SO MANY TIMES BUT NO RESPONSE AT ALL. IF YOU NOT TAKE THIS AS SERIOUS SURELY I'LL TAKE AN ACTION. SO BE CAUTIOUS OF REFUND MY MONEY. HOPE YOUR COMPANY D2H WILL REFUND MY RECHARGE OF RS.533 SOON.
Date of last recharged to wrong I'd: Nov, 29, [protected]@7:22 pm
THANK YOU.