Videocon — Faulty refrigerator with colling problem

Address:Hyderabad, Andhra Pradesh, 500089
Website:videocon company

Dear,

Iam Syed Noor Mohammed your customer who have purchased a refrigerator bearing Model No: VCL314/300 Ltrs, 2 years back. Iam very disappointed with your company product because after purchasing with in a year refrigerator got a cooling problem then your technician change some part then after few month again i got the same problem then again i repaired it by paying amount to the technician. Now iam facing same problem from yesterday refrigerator is not getting cooling. Iam unable to understand what kind of products your company is manufacturing every year i need to repair this product.

I used LG refrigerator for 8 years not even single problem i got in 8 years but i made a big mistake by purchasing your product first time.

Iam going to write in each a every paper about your companies product failure this is the worst experience for me to use videocon and iam going to make a complaint in consumer forum also for this issue. Videocon company is cheating with the customers by manufacturing this kind of products.

In this summer season we are facing problem just because of your refrigerator iam very unhappy with your product.

Please change this refrigerator as iam getting same problem again and again there is no sense for using your product if it is giving same problem other wise iam going back to purchase LG product.

Please try to resolve this issue as early as possible waiting for your positive response


Regards
Syed Noor Mohammed
[protected]
[protected]
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Videocon Industries customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer (mohammedsyed),

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Videocon Online Team
Dear,
When iam writing a complaint on their given email id videocon customer care is asking me to write once again and they are asking me a complaint id which i don't have. Those people are just doing time pass they don't want to resolve my problem.

Regards
Noor Mohammed
[protected]
Dear Customer (mohammedsyed),

Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

Regards,
Videocon Online Team

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    +91 12 4671 0600
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