[Resolved]  Videocon India — Videocon LCD T.V display problem

Address:Mumbai City, Maharashtra

In my LCD Videocon t.v is not see any video, because my videocon t.v display problem, i have using only one year, after i will get this prblm, I have also filed a telephonic complaint in Videocon 2 times but till now no action taken yet from the company.now wht i do, how can use ur company product, plz exchange my videocon L.C.D 32inch T.V
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Nov 4, 2017
Complaint marked as Resolved 
Verified Support
Oct 04, 2017
Videocon Industries Customer Care's response
Dear Dinesh2410,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Customer Support Team
Complaint comments 

Comments

Dear samar k mukherjee,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Videocon Online Team
Dear Deepak,

We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Videocon
Dear Deepak,

We apologize for the inconvenience you have faced.
We are unable to contact you on provided contact no, pls. call[protected]Prefix StateCapitalSTD code) for complaint registration with Videocon Call Center.

Warm Regards
Videocon Team
Very very very poor company .
The manager of videocon service centre ( mb - [protected] ) says to me that after 2 years if your product is not working then our service engineer will take 200 rs from you and he will not repare your product due to unavailability of parts. And he also says that you can put your product in dustbin and purchase new videocon tv.
Shame to this company.
My number is [protected]
Dear samar k mukherjee,

Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

Regards,
Videocon Online Team
In my LCD Videocon t.v is not see any video, because my videocon t.v display problem, i have using only two yrs after i will get this prblm, I have also filed a telephonic complaint in Videocon technician come and he open the tv then check and say that i will come back after 1 week he take money and nw he is not coming how will trust ur company. If you have not deal with customers then close ur Company
Videocon Industries Customer Care's response, Dec 26, 2016
Verified Support
Dear Kajal rai,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

Regards,
Videocon Online Team
Dear Sir,
M_mode displayed at bottom left corner in my lcd tv, tv not started with remote its red light automatically stop & some time lcd not started, sevice engineer said its mother board to be replace & same is not available, he said to me purchase led, my contact no. is [protected].
So please rectify mu problem as soon as possible.

Srikant Dora
[protected]@gmail.com
Videocon Industries Customer Care's response, Jun 12, 2017
Verified Support
Dear Rsdora,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Customer Support Team
Videocon Industries Customer Care's response, Jun 14, 2017
Verified Support
Dear Rsdora,

We hope your concern is resolved. Please write to us at [email protected] in case you need any assistance.

Regards,
Videocon Customer Support Team
My LED TV Videocon VJA24FH 24'' inch Display issue Technician visit but repairing charge Rs. 2300/-
He talked Display panel IC Faulty and replaced new one plz suggest me exact charge How much ????????
[protected]@rediffmail.com
Thanks
Videocon Industries Customer Care's response, Sep 26, 2017
Verified Support
Dear Dinesh2410,
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [email protected] and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

Regards,
Videocon Customer Support Team
After turn on the TV, picture stayed few minutes and then lost

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