Videocon Industries — 40" inch led complaint no. tha[protected] with more details

I registered complaint with brd services tekcare india put ltd on 29th march 2019 and the call number is tha[protected]. I bought videocon led 40" inch from vijay sale on 16th oct 2014 with warranty of 5 years.
It started facing functioning of issues in led from march 2019 and i went to vijay sales for checking.. They registered my complaint somewhere on 25th march 2019 and informed me that the technician from authorised service center will visit ur place and confirm the exact issue.. On 29th march 2019, technician visited and confirmed the issue with panel.. He charged rs.950/- for the same and told that as soon as the panel arrive to our center you will be informed on the same.. On non resolution after a month i started following up with brd services, where they told the company is not functioning currently and hence the same will take little time and after certain follow up they given me a number of mr. Rajesh dave, who is working with videocon sitting in bhayndar office, he told the same thing so i started waiting, again before 5 days back i called him up and he again said we have not received the panel then i told him to provide the number of some senior who can look into the same...
He provided number of narayan tamanhkar, seems to be an area sale manager, i tried calling multiple time to him but he has not responded and finally i sent whatsapp message to him regarding the same there also he has not responded.. So i have been finally forced to put my complaint here.. I urge if someone attend my complaint for resolution..

Thanks
Nitin paghdar
[protected]