Videocon Industries — Accidentally recharged to another number

Address:

Virudhachalam

Dear Sir/Madam

I want to inform you that while recharging through d2h website for 6month pack @699. I have mistakenly put mobile no [protected] instead of Customer ID:[protected]. But that mobile number linked with another customer Id. So I immediately called Videocon d2h customer care and as confirmed with your customer care no, it is wrongly credited into someone else account Mr. BALU L L. I request you to kindly give credit of amount Rs. 699/- in my account immediately.

Find enclosed the screenshot of my transaction for your ready reference:

Additional information of my recharge transaction:

MY CUSTOMER ID:[protected]
Registered phone no:[protected]
Transaction Amount: Rs. 699/-

Recharge done through PAYTM site https://www.d2h.com with UPI ID [protected]@paytm
Indian Bank Debit card no: ** ** ** 6772

Details of my bank a/c.

NAME OF THE: INDIAN BANK
ACCOUNT NO: [protected]
BANK BRANCH: VIRUDHACHALAM

Transaction receipt
Order no: PTU-1919470
Operator reference no: 20201219111212800110168498868842729
SaT Dec 19 2020