[Resolved]  Videocon Industries — Cheated Money from me

Address:Bangalore, Karnataka, 560100

Hi i am using videocon d2h from the past 7 months. my digital receiver has been stopped working from past 7 days. i have raised many complaints to them. there is no reply from their side and no any engineer visits our home or even called me.

My videocon Cust ID is :[protected].

if i ask for refund they are saying that there is no refund option. i have raised many complaints and its been already 7 days my d2h is not working . i need a refund of one month in my account. or other wise i will raise this as a big issue and will take it to the next level.
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May 19, 2017
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2017
Videocon Industries Customer Care's response
Dear Customer,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Verified Support
Apr 18, 2017
Videocon Industries Customer Care's response
Dear Customer,

Request you to write to us at [protected]@d2h.com to help you better in this regard.

Warm Regards,
Videocon d2h Team
Complaint comments 

Comments

Videocon d2h is just looting the customers, we have been using d2h from past 2 years.. They always have some or the other issues.. & if you dont recharge for some months they just block your channels & say that we have some problem in the STB & an engineer can fix it.. when an engineer visits the only thing he does is a call to the office & the issue gets resolved MAGICally & then we need to pay the service charge. We have been through this kind of **** 2 times & this time just going to discontinue their services, I think Tata sky is far more better then this stupid people/company..
So there is no point in asking for help from these stupid company.. just change your service providee..
Videocon Industries Customer Care's response, Apr 13, 2017
Verified Support
Dear Customer,

Request you to write to us on [email protected] along with your customer ID & RTN no. to help you better in this regard.

Warm Regards,
Videocon d2h Team

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    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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