Videocon Industries — under warranty faulty videocon led television not repaired/replaced by firm

Address:

Akash deep electronics Apsra market Railway road Aligarh (UP) PIN-202001, Aligarh, Uttar Pradesh

Sir,
I purchased a 24 inch Videocon LED Television from Akash deep electronics Apsra market Railway road Aligarh (UP) on 09/11/2015 worth Rs 13500/- with 5 years warranty . The above LED Television has gone faulty on 20/10/2018 for which online complaint has been lodged with complaint no GHA-[protected] but above LED television not repaired/replaced till now.
You are requested to approach firm for repair/replace my above LED television.
I shall be thank full to you.