Videocon Industries — videocon d2h has the worst service

Address:

Mumbai City, Maharashtra, 410210

I am using videocon d2h past 4 years now. Since 20 days after the trai rules i selected my channels and the amount increased, still i paid to videocon d2h. Now this people are not playing the highest paid channels on my tv. If i on my tv it takes 20 minutes to a channel to on. Star plus, sony tv, sab tv, zee tv, colors all channels have very poor signal. As i cant watch tv with peace i complaint 3 times but they are telling you need to change set top box & they will charge me. I mean you think we people are fools to high rates and now for no reason change the set top box. They are fooling all the subscribers like this. Please help